FRANKFORT, IL - March 13, 2014 – From a commercial laundry’s point of view, quality improvement, customer satisfaction and patient safety are the Top 3 reasons for why a laundry should pursue accreditation, according to Rocco Romeo, immediate past president and current board member of the Healthcare Laundry Accreditation Council (HLAC). “Accredited laundries are committed to excellence and leaders in the industry in their support of standards, raising the bar and industry self-regulation,” Romeo said. “Every department process has been studied, benchmarked, adjusted and improved as a result.”
Regarding quality improvement, among the benefits of accreditation are:
- consistent results in cleanliness
- better customer communication
- increased competencies regarding laundry science.
“There is a heightened awareness and integration of healthcare protocols at the laundry,” he said. As for customer satisfaction, Romeo noted that healthcare professionals are becoming increasingly aware of accreditation programs like HLAC’s.
And, regarding patient safety, Romeo told conference attendees that HLAC standards are developed from both laundry operations and infection prevention expertise. “Our entire process of accreditation is based on fundamentally sound principles intended to provide the highest level of ongoing assurance.”
The Healthcare Laundry Accreditation Council (HLAC) is a nonprofit organization formed for the purpose of inspecting and accrediting laundries processing healthcare textiles for hospitals, nursing homes and other healthcare facilities. Click here to learn more about HLAC.